Outsourcing the Friedman
March 6th, 2004By Naomi Klein Thomas Friedman hasn't been this worked up about free trade since the anti-World Trade Organization protests in Seattle. Back then, he told New York Times readers that the work environment in a Sri Lankan Victoria's Secret factory was so terrific "that, in terms of conditions, I would let my own daughters work" there. He never did update readers on how the girls enjoyed their stint stitching undergarments, but Friedman has since moved on-now to the joys of call-center work in Bangalore. These jobs, he wrote on February 29, are giving young people 'self-confidence, dignity and optimism" -- and that's not just good for Indians, but for Americans as well. Why? Because happy workers paid to help US tourists locate the luggage they'd lost on Delta flights are less inclined to strap on dynamite and blow up those same planes. Confused? Friedman explains the connection: "Listening to these Indian young people, I had a déjà vu. Five months ago, I was in Ramallah, on the West Bank, talking to three young Palestinian men, also in their 20's." They talked of having no hope, no jobs and no dignity, and they each nodded when one of them...